Setup guide

Up and running in minutes

After payment confirms, your login (server URL, username and password) arrives on WhatsApp. Then pick your device below β€” or just message us and we'll walk you through it live.

Before you start

What you need for a smooth picture

Streaming quality depends on your internet, so an occasional buffer can happen. One account streams on one screen at a time β€” running the same account on two screens at once will cause buffering.

A 60 Mbps+ connection

Run a speed test before you start. You want at least 60 Mbps download and a ping under 50 ms for smooth live TV and sports. It does work on slower connections β€” that is just the range where everything runs comfortably.

On the 5GHz network

Connect your device to your router's 5GHz network rather than 2.4GHz. This is the single most common fix for picture problems. Home broadband, fixed-wireless boxes and mobile data all work as long as the connection is stable.

Type the Server URL β€” never tap it

Enter the Server URL by hand exactly as we send it; do not click it as a link. Check there are no spaces at either end of the username or password. If the app still says the details are wrong, try the address with a single slash after http:.

Playlist Name is just a label

When the app asks for a "Playlist Name" or "Any Name", type whatever you like β€” it is only a label for your own reference and does not have to match anything.

If the picture buffers, freezes or lags

Work through these in order β€” it is almost always fixed by step two.

  1. Connect the device to the 5GHz network rather than 2.4GHz.
  2. Remove other streaming apps you are not using β€” especially on a Fire Stick, because a full device slows right down.
  3. In the app settings, open Playback and set the format to HLS.
  4. If your player has a buffer-size setting, set it to none.
  5. Unplug the device from power for ten seconds, then start it again.

We troubleshoot with you first to get it running on your device. If the service still does not work after troubleshooting with a customer rep, a refund may be granted within 3 days of purchase. Message us on WhatsApp and we sort it out.

Firestick / Fire TV

The most popular way to watch. You install the free Downloader app once, use it to grab the player app, then log in. About 5 minutes, one time only.

Downloader app code:224612

Watch the walkthrough
  • Downloader is only used to download and install the player app file, following the video. Never type your Server URL into Downloader itself β€” the login goes into the player app, under Xtream Codes / Player API.
  1. Step 1

    Open Find β†’ Search from the home screen

    From your Fire TV home screen, move to "Find", then choose "Search".

    Firestick / Fire TV β€” Open Find β†’ Search from the home screen
  2. Step 2

    Search for "Downloader"

    Type "Downloader" β€” it appears in the suggestions before you finish typing. Select it.

    Firestick / Fire TV β€” Search for "Downloader"
  3. Step 3

    Select the Downloader app

    Pick the orange Downloader app (by AFTVnews) from Apps & Games.

    Firestick / Fire TV β€” Select the Downloader app
  4. Step 4

    Download and install it

    Press "Get"/"Download" and wait for it to install. While it downloads: go to Settings β†’ My Fire TV β†’ Developer Options and switch ON "Install unknown apps" (or "Apps from Unknown Sources") for Downloader. If you don't see Developer Options, go to Settings β†’ My Fire TV β†’ About and click your Fire TV's name 7 times to unlock it.

    Firestick / Fire TV β€” Download and install it
  5. Step 5

    Open Downloader and allow file access

    The first time it opens, Downloader asks for permission to access files. Choose "Allow".

    Firestick / Fire TV β€” Open Downloader and allow file access
  6. Step 6

    Enter the app code and install

    Click the URL box and type the code 224612, then press Go. The player app downloads β€” press "Install" when prompted, then "Open".

    Firestick / Fire TV β€” Enter the app code and install
  7. Step 7

    Log in with the details we send you

    Open the app and enter the login details from your WhatsApp message (username, password and server URL), then press "Add User". Done β€” your channels load up.

    Firestick / Fire TV β€” Log in with the details we send you
  • Put the device on your 5GHz network before you start.
  • Type the Server URL in by hand β€” do not click it as a link.
  • Skip past the VPN section of any setup video; you do not need one.
  • If channels stop loading later, open Settings β†’ Playlists and refresh the playlist.

Android Box / Android TV

Same idea as the Firestick: install Downloader from the Google Play Store (or your box's own app store), then pull in the player app.

Watch the walkthrough
  • Skip past the VPN part of the video β€” you do not need one.
  1. Step 1

    Install Downloader

    Open the Play Store on your Android TV or box and install the "Downloader by AFTVnews" app.

  2. Step 2

    Allow unknown apps

    Go to Settings β†’ Apps β†’ Security & Restrictions (or "Special app access") β†’ Install unknown apps, and enable it for Downloader.

  3. Step 3

    Enter the app code

    Open Downloader, click the URL box, type 224612 and press Go. Install the player app when the download finishes.

  4. Step 4

    Log in

    Open the app, choose "Xtream Codes" (sometimes called Player API), and enter the Server URL, username and password we sent you.

  • Put the device on your 5GHz network before you start.
  • Type the Server URL in by hand β€” do not click it as a link.
  • Skip past the VPN section of any setup video; you do not need one.
  • If channels stop loading later, open Settings β†’ Playlists and refresh the playlist.

Samsung / LG / Smart TV

Most Smart TVs (Samsung, LG, JVC, Sankey, Hisense, TCL and others) install a player app straight from the TV's own app store β€” no Downloader needed. Use the video for your brand.

Watch the video for your brand
  • If the player app is not in your TV's store, install its Lite version β€” or any player whose store listing does NOT show an "In-app purchases" badge.
  1. Step 1

    Open your TV's app store

    From the TV home screen, open the Apps section and search for the player app (we'll tell you exactly which one on WhatsApp for your TV model).

    Samsung / LG / Smart TV β€” Open your TV's app store
  2. Step 2

    Install and open the app

    Install the player app and open it from your apps list.

    Samsung / LG / Smart TV β€” Install and open the app
  3. Step 3

    Log in with your details

    Choose "Xtream Codes" (sometimes called Player API) and enter the username, password and server URL from your WhatsApp message. Your channels, movies and series load right up.

    Samsung / LG / Smart TV β€” Log in with your details
  • Put the device on your 5GHz network before you start.
  • Type the Server URL in by hand β€” do not click it as a link.
  • Skip past the VPN section of any setup video; you do not need one.
  • If channels stop loading later, open Settings β†’ Playlists and refresh the playlist.

Phone / Tablet

Works on iPhone, iPad, and Android phones and tablets. Perfect for watching on the go.

  1. Step 1

    Install the player app

    On iPhone and iPad, get it from the App Store. On Android, from the Play Store. We tell you exactly which app on WhatsApp β€” the names differ by store.

  2. Step 2

    Log in and watch

    Choose "Xtream Codes / Player API" and enter your login details. Remember: one account streams on one screen at a time β€” you can install it everywhere and switch freely.

  • Put the device on your 5GHz network before you start.
  • Type the Server URL in by hand β€” do not click it as a link.
  • Skip past the VPN section of any setup video; you do not need one.
  • If channels stop loading later, open Settings β†’ Playlists and refresh the playlist.

Laptop / Browser

Watch on a Windows or Mac laptop. Handy for the office, or a second screen while the TV is busy.

Watch the walkthrough
  1. Step 1

    Install the player

    Follow the video to install the desktop player. If you would rather not install anything, message us and we'll send a browser link instead.

  2. Step 2

    Log in and watch

    Choose "Xtream Codes / Player API" and enter the Server URL, username and password we sent you.

  • Put the device on your 5GHz network before you start.
  • Type the Server URL in by hand β€” do not click it as a link.
  • Skip past the VPN section of any setup video; you do not need one.
  • If channels stop loading later, open Settings β†’ Playlists and refresh the playlist.

Stuck on a step?

Message us β€” we'll walk you through it live, screen by screen.

Get Live Help on WhatsApp